Terms of Service - True Serving

Last Updated: November 2026

1. Acceptance of Terms

By downloading, installing, or using True Serving ("the App"), you confirm that you are 18 or older and agree to be bound by these Terms of Service and Apple's Licensed Application End User License Agreement. If you do not agree, do not use the App.

2. Description of Service

True Serving is a calorie and nutrition tracker. Features include:

Logging meals by hand, from barcodes, or from your history
Daily calorie and protein goals, a progress calendar and charts
Optional Apple Health integration (read-only)
With True Serving Plus: AI photo calorie estimates from a guided plate scan, the Coach chat and an AI-written Insights overview

3. Not Medical Advice

The App is for general nutrition tracking and information only. It is not a medical device and does not provide medical, dietary or health advice, diagnosis or treatment. Talk to a doctor or registered dietitian before making significant changes to your diet, especially if you are pregnant, have a medical condition or have a history of disordered eating. If you are in crisis in the US, call or text 988.

4. AI Estimates

Calorie, nutrition and portion estimates, Coach answers and the Insights overview are generated by AI (Google Gemini) and may be inaccurate or incomplete. Restaurant and packaged-food information may be out of date. Always check estimates, ingredients and allergens yourself; never rely on the App to decide whether a food is safe for you to eat.

5. True Serving Plus and Purchases

True Serving Plus is an auto-renewable subscription, available monthly or yearly
Payment is charged to your Apple Account when you confirm the purchase
Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period, and your account is charged for renewal within 24 hours before the period ends
Manage or cancel your subscription anytime in your Apple Account settings
New subscribers may get a one-week free trial, once per Apple Account. When the trial ends, the plan you chose starts and is charged automatically unless you cancel at least 24 hours before the trial ends
Refunds are handled by Apple under its policies

6. Fair-Use Limits

To keep AI features available and affordable, Plus includes daily and monthly limits on photo estimates, Coach messages, restaurant lookups and AI overviews. The App shows when a limit is reached and when it resets. We may adjust these limits.

7. Third-Party Services

AI features are provided through Google Gemini and Google Firebase, and barcode lookups use Open Food Facts. Your use of AI features is also subject to Google's terms and privacy policy. See our Privacy Policy for what is shared.

8. Acceptable Use

You agree not to use the App for any illegal purpose, to misuse or attempt to circumvent the AI features or their limits, or to use Coach to generate content unrelated to food, nutrition and fitness.

9. Intellectual Property

The App and its content are owned by New Wave Apps and protected by intellectual property laws. You receive a limited, non-exclusive license to use the App for personal, non-commercial purposes.

10. Disclaimers

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee uninterrupted or error-free operation, or the accuracy of any estimate.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP.

12. Changes to Terms

We may modify these Terms at any time. Continued use after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the United States.

14. Contact Us

For questions about these Terms, contact us using our contact form.